Pricing
All prices listed are in US Dollars (USD). Currency exchange will be applied to Canadian customers based on current exchange rate.
All sales and pricing are subject to change without notice

Claims
Shortages, damages, errors or price adjustments must be reported to our office within 24 hours of receipt of order.  Product prices, options and descriptions are subject to change by BM3Tuning at any time without prior notice.

Returns, Store Credit & Cancellations

5% fee applies to all cancelled orders. This fee is charged by the payment processing company, not BM3Tuning.com.

In the event that you need to return, cancel or exchange a product do NOT call in.  There are Absolutely no returns or exchanges on used parts, electrical components (including tuning/flash cables and boxes), fuel injectors, fuel pumps, ignition components etc.  No refunds or exchanges after 30 days, BM3Tuning reserves the right to refuse returns or exchanges on special order items.

All shipping errors must be provided to BM3Tuning within 1 (one) business day of receipt. All cancelled orders will incur a 35% processing fee even if an order has not shipped.  Special orders or shipped orders are subject to a 35% cancellation fee.  By placing an order with BM3Tuning, the buyer agrees to the terms and conditions of this policy. 

Store credit is logged by our accounting system to keep this process simple and easy for our customers.  Because of the numerous amount of credit requests we receive, there is a 90 day limit to use store credit.  If store credit is not used within 90 days, the credit will be forfeited.  We receive and store unclaimed property/returns regularly due to the large number of packages we ship.  We do not have facilities to continue to store unclaimed property/returns if goods are not claimed within 30 days of receipt they will also be forfeited.

**All returns/exchanges must have an RMA# and must be unopened in original packaging.**

Warranty
Merchandise is warranted by the manufacturer against defects of material or workmanship when properly installed. Any claims for damage or defects to products must be reported prior to installation. All merchandise warranties are limited to replacing or repairing any part returned to us which upon inspection, is found to be defective. Claims for labor charges, downtime or any other fees incurred will not be allowed.  All Vendor products are warrantied against manufacturing defects for a period of 1 year from the date of invoice.  Warranty does not cover abuse, misuse, consequential damages, normal wear and tear, improper installation, or damages resulting from racing.  Warranties only apply to the original owner.  If a product is found defective the customer will receive, at the discretion of the vendor, free repair or replacement. 

Warranty on other manufacturers will be processed under their terms.

Our Commitment To Your Privacy
Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.  As part of the order process, the following information is collected from shoppers:

Name Shipping/Billing Address Email address Phone number Credit/Debit Card Information

Your personal information is used only in contacting you as a customer of ours in regards to your order and future promotions.  We understand that personal identity theft runs rampant on the internet and you can be rest assured your information is safe, when using our fully encrypted online store.